Restroworks vs. Oracle Micros Simphony

What makes Restroworks a superior choice to Oracle Simphony?

Thinking about moving from Oracle Simphony? You’re not alone. Explore the key features and benefits that have convinced customers to switch from Oracle Simphony to Restroworks. Let’s find out what’s driving the change!

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Here are 5 reasons to consider Restroworks
over Oracle MICROS Simphony
Still have more questions? Keep reading...
How reliable and effective are the support teams of Restroworks and Oracle Simphony?

Restroworks provides 24/7 support with a dedicated agent for each customer, leading to a 99.23% satisfaction rate. In contrast, Oracle Simphony has been criticized for slow and ineffective customer service, prompting some users to seek more reliable alternatives.

Customer Support
Hourly Consumption Reporting
Which platform is better for analyzing hourly consumption, Restroworks or Oracle Simphony?

Restroworks offers a kitchen production system, which helps you prepare for future demand. In contrast, Oracle Simphony only offers basic reports without live forecasting capabilities.

Hourly Consumption Reporting
Does Restroworks offer an Anti-Theft feature to monitor suspicious activities at restaurant?

Yes, Restroworks offers a dedicated mobile app with real-time alerts that notify you of any potential theft transactions, including voiding bills, discounting items, reprinting bills, and refunds.

Antitheft
Inventory
Which platform can help manage inventory better?

Restroworks offers advanced management of semi-processed and processed materials, along with yield management, to minimize waste and optimize inventory levels. This helps maintain the ideal PAR level and improve your bottom line. In contrast, Oracle Simphony offers only basic inventory management.

Inventory
How can Restroworks help improve restaurant's supply chain management?

Restroworks streamlines restaurant management and supply chain processes with features like seamless outlet-to-outlet transfers, automated vendor management, and effective cost control. In contrast, Oracle Simphony offers only basic inventory management and demands more manual effort for transfers and vendor interactions, which are not enough for the modern restaurant.

Supply Chain
Online Order Management
Which platform can help manage online orders efficiently?

Restroworks guarantees a 100% online order acceptance rate by offering auto-acceptance at both the server and POS levels, ensuring you never miss an order. The platform also features auto settlement for online orders, freeing up your staff to focus solely on dine-in customers.

Online Order Management
Ready to transform your restaurant? Request a Restroworks demo!
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Open API
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Simplicity
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Why leading restaurants prefer Restroworks over Oracle MICROS Simphony

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We are proud to have partnered with Restroworks in our digital transformation journey. Restroworks has replaced our legacy POS for 400 stores across Saudi Arabia. We have managed the project with 100% offshore support. This is a commendable achievement for both the teams at Restroworks and Herfy.

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Mohammad H.

Former IT director - Herfy

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Quick Service
Restaurant
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450+
Outlets
Taco Bell logo
Earlier the stock management tool that we were using didn’t show us the data in real-time, it used to take one full day to fetch that data. With Restroworks, we can check this data in real time, which helps us to place orders for raw materials efficiently.
Sumit Arora

IT Head, Taco Bell India

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“The rollout of Restroworks into our restaurant division has been seamless. We feel we are now better equipped to embrace the digital and omni-channel world, now that we have partnered with Restroworks.”
Duncan Muir

Senior Director – F&B and Retail, Café Bateel

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Having been in the industry for 20 years in this field, I know how hard it is to make the software work as per your requirements. It takes years to get a custom feature rollout. But with Restroworks, the custom requirements take only a few weeks. It has made our lives much easier.
Arun Gopi

IT Manager, Nando’s UAE

Belgian Waffle Co logo
The best platform to manage all restaurant POS in one place. Very user-friendly and easily operative software. Provides all types of required data and reports in real-time that helps a lot in analyzing the growth and sales of the restaurants.
Shrey Aggarwal

Founder, The Belgian Waffle Co.

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Frequently Asked Questions

There are a lot of different factors to consider while choosing the right POS for your restaurant. You must consider your budget, size and format of your restaurant, ease of use and familiarity with the UI; all of which Restroworks can be adapted and customized for.

Oracle MICROS Simphony has very specific hardware requirements, while Restroworks is hardware agnostic, meaning you don't need to purchase specific hardware to implement Restroworks. You can run Restroworks on any iOS, Android or web browser. Restroworks also boasts a proprietary hierarchy system to manage multiple deployments, formats and regions all from one enterprise account.

Unlike Oracle MICROS Simphony, Restroworks offers more than a thousand settings and a fully customizable interface to suit any restaurant and its requirements. Additionally, Restroworks has created an online academy to train all frontline staff with all of the features and modules through this self learning tool.

Purchasing, shipping and installation of Oracle MICROS Simphony hardware can take several weeks. However for Restroworks, after an initial study of the restaurant's current set-up, the maximum onboarding time for even the largest franchises is not more than 2 weeks.

By virtue of Restroworks' cloud based, hardware agnostic nature, and through the use of the Restroworks academy, almost all implementations are done remotely. Our team members will also be available on-site in a heartbeat should the need arise. Customers also get full transparency on the status of the implementation process through the Restroworks Onboarding tool.

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