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Get Your Restaurant on Google Maps: A Complete Guide to Listing

In today’s competitive restaurant industry, having an excellent menu and a welcoming atmosphere is no longer enough to attract customers. Online visibility has become crucial, as most diners turn to the internet to discover and choose where to eat. According to recent statistics, nearly 77% of diners check online reviews before visiting a restaurant, and Google Maps is one of the most popular platforms for such searches. The increasing dependence on smartphones being visible on Google Maps ensures that potential customers can easily find your restaurant when they search for places to eat nearby.

Google Maps plays a pivotal role in this discovery process by providing essential information at users’ fingertips. When customers search for restaurants in their area, Google Maps displays detailed listings, including location, hours of operation, menu options, reviews, and even photos. This helps customers make informed decisions and increases the likelihood of them choosing your establishment if your profile is well-optimized. Moreover, with features like Google Maps directions, customers can navigate to your restaurant effortlessly. For restaurant owners, this free and highly accessible tool is a powerful marketing asset, boosting local search visibility and driving more foot traffic without significant advertising spend. In a landscape where convenience and accessibility often dictate dining decisions, being present and well-represented on Google Maps can give your restaurant a competitive edge.

Why Should You List Your Restaurant On Google Maps?

In today’s digital age, most customers rely on the internet to find and choose restaurants, making Google Maps an indispensable tool for restaurant owners. 

Industry Insight:

PYMNTS’ Connected Dining: Word of Mouth in the Digital Age report, based on a survey of 2,200 U.S. consumers, highlights the growing importance of restaurants’ digital presence in influencing consumer decisions:

The study revealed that 62% of restaurant customers use Google to search for restaurants, a greater share than any other digital platform. Plus, survey results showed 51% of diners cite this as the single best platform for researching restaurant information.”

Read on to learn more about the importance of getting your restaurant on Google maps:

Increased Visibility

Google Maps significantly enhances your restaurant’s visibility by ensuring it appears when users search for dining options in their vicinity. By optimizing your profile with relevant keywords and accurate information, your restaurant can appear in these local search results, attracting customers actively seeking a place to eat. This increased visibility is especially valuable when customers are looking for quick and convenient meal options during peak dining hours.

Better Customer Engagement

Google Maps serves as a platform for direct interaction between restaurants and customers. Guests can leave reviews, share photos, and rate their dining experience, creating a space for organic, user-generated content. Additionally, reviews and interactions on Google Maps influence potential customers, as many diners make their choices based on the experiences shared by others.

Enhanced Credibility

A well-maintained Google Maps profile with positive reviews can significantly enhance your restaurant’s credibility. Google Maps reviews act as digital word-of-mouth recommendations, and restaurants with higher ratings and numerous positive reviews are more likely to attract new guests.

Easy Navigation

Google Maps makes it simple for customers to find and navigate to your restaurant. This feature particularly benefits restaurants in busy urban areas, shopping centers, or less familiar neighborhoods. Additionally, Google Maps offers real-time traffic updates, estimated arrival times, and alternative routes, ensuring a seamless navigation experience for customers. Having your location correctly pinned and verified also minimizes confusion, preventing potential customers from getting lost or frustrated.

Free Marketing Tool

One of the most significant advantages of listing your restaurant on Google Maps is that it is a free marketing tool. With minimal effort, your restaurant gains exposure to thousands of potential customers who use Google Maps daily to find local dining options. This cost-effectiveness makes it a must-have marketing asset for restaurants, especially small and independent establishments with limited marketing budgets.

Step-By-Step Guide To Add Your Restaurant To Google Maps

Getting your restaurant on Google Maps is essential for increasing visibility, attracting new customers, and simplifying finding your location. Follow this step-by-step guide to create, verify, and optimize your Google Business Profile (GBP) for your restaurant:

Step 1: Create Or Claim Your Google Business Profile (GBP)

Your Google Business Profile (GBP) is the foundation for getting your restaurant listed on Google Maps, ensuring potential customers can easily find and connect with you online. By setting up a GBP, you provide essential details like your restaurant’s name, address, contact information, and business hours, which appear in both Google Search and Maps. A well-optimized profile can significantly boost your visibility, attract more customers, and establish your restaurant’s credibility in the digital space:

  • Go To Google Business Profile
  • Visit Google Business Profile (link).
  • Click on “Manage Now” to begin.
  • Sign In With A Google Account
    • If you already have a Google account for your restaurant, use that.
    • If not, create a new Google account specifically for your business to maintain better organization.
  • Search For Your Business
    • Enter your restaurant’s name in the search bar.
    • If your business is already listed, select it and choose “Claim this Business.” Follow the instructions to prove ownership.
    • If it isn’t listed, add it as a new business.
  • Choose The Business Category
    • Select a category that best represents your restaurant.
    • Choosing the right category helps Google show your business in relevant search results.

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Step 2: Enter Essential Business Information

Providing accurate and complete information is essential for helping customers easily find and visit your restaurant. This includes your restaurant’s name, address, phone number, operating hours, and relevant details like delivery options or reservation requirements. Consistently updating this information ensures customers always have the correct details, enhancing their experience and building trust with your business:

  • Business Name: Use the exact name on your signage, menus, and promotional materials to avoid confusion.
  • Business Category: Select the primary category that best describes your restaurant.
  • Location (if applicable): Enter your restaurant’s street address, city, state, and ZIP code. Make sure the map pin accurately reflects your location.
  • Service Area: For delivery or catering services, define the neighborhoods, cities, or ZIP codes you serve.
  • Contact Information: Use a business phone number that customers can call for reservations or inquiries. Add your official restaurant website to provide more information, showcase your menu, and accept online orders if applicable.

Step 3: Verify Your Restaurant

Google requires verification to confirm that your business is legitimate and that you can manage its profile. Here’s how you can verify your restaurant:

  • Choose a verification method (postcard, phone, email, or instant verification if eligible).
  • Google will send a verification code to confirm the business address.
  • Enter the code in your Google Business Profile to complete verification.

Step 4: Optimize Your Google Business Profile

Verification is the first step in getting your restaurant listed on Google Maps. To truly stand out and rank higher in search results, you must optimize your profile with accurate information, high-quality photos, and engaging content. By regularly updating your details, responding to customer reviews, and showcasing your menu and services, you increase your chances of attracting more customers and improving your online visibility. Here’s how to do it:

  • Add high-quality photos of the restaurant, menu, and dishes.
  • Include your business hours, including holidays and special hours.
  • Write a compelling business description.

Leverage Additional Google Features For Restaurants

Optimizing your Google Maps listing is just the beginning. Google offers several additional features that can help restaurants further enhance their visibility, attract more customers, and streamline operations:

1. Google Maps Ads

Google Maps Ads allow your restaurant to appear at the top of local search results when users search for dining options like “best pizza near me” or “brunch spots nearby.” These ads highlight your restaurant with a prominent pin on the map, increasing visibility and driving more foot traffic. You can set a budget that suits your needs and target specific locations, keywords, and times when customers are most likely to search for restaurants.

2. Reserve With Google

This feature lets customers book tables directly through Google Search and Google Maps. Integrating with platforms like OpenTable or Yelp simplifies the reservation process and reduces friction for potential diners.

3. Google Posts

Google Posts enable you to share updates, promotions, events, and new menu items directly on your Google Business Profile. These posts appear in search results and on Google Maps, helping you engage with potential customers in real time and encourage them to visit.

Best Practices For Maintaining Your Google Maps Listing

Maintaining your restaurant’s Google Maps listing is essential to ensure it remains accurate, engaging, and appealing to potential customers:

  • Regularly Update Operating Hours: Ensure your business hours are always up-to-date, especially during holidays, seasonal changes, or special events. Customers often rely on Google Maps to check if your restaurant is open, and outdated hours can lead to missed business opportunities and negative reviews if they arrive to find your doors closed.
  • Post New Photos Monthly: Fresh, high-quality photos keep your profile engaging and attractive. Add pictures of new dishes, events, and seasonal decor to give potential diners a glimpse of your restaurant’s ambiance and offerings.
  • Respond to Reviews and Questions: Promptly replying to customer reviews—both positive and negative—shows that you value feedback and are committed to providing excellent service. Engaging with reviews helps build trust and encourages more customers to share their experiences.
  • Use Google Business Messages: Enable Google Business Messages to communicate directly with potential customers. This real-time interaction can help with inquiries about menu items, reservations, and special promotions, improving customer satisfaction and increasing the likelihood of visits.

Common Mistakes To Avoid When Adding Your Restaurant To Google Maps

While adding and optimizing your restaurant on Google Maps is relatively straightforward, many businesses make mistakes that can hinder their visibility and credibility. Avoid these common pitfalls:

  1. Providing Inaccurate or Incomplete Information: Ensure all details like the restaurant name, address, phone number, and operating hours are accurate and consistent across all online platforms.
  2. Neglecting Customer Reviews: Reviews are crucial for attracting new customers. Encourage satisfied customers to leave positive reviews and respond to them regularly.
  3. Ignoring Google My Business Insights: Google provides valuable insights into how customers find and interact with your listing. Use this data to adjust and improve your listing.
  4. Failing to Add High-Quality Photos: Photos significantly impact a customer’s decision to visit your restaurant. Invest in photography to showcase your dishes, ambiance, and USP.

Conclusion

Getting your restaurant listed on Google Maps is crucial to increasing visibility and attracting more customers. However, adding your restaurant is not enough; regular optimization is key to maintaining your position in local search results. By keeping your business information accurate, posting fresh content, responding to reviews, and leveraging additional Google features like Google Posts, Reserve with Google, and Google Maps Ads, you create a dynamic and engaging profile that appeals to potential diners.

An optimized Google Maps presence ensures your restaurant appears in relevant searches, drives more foot traffic, and increases reservations by simplifying the customer journey—from discovery to dining. In an era where most dining decisions start with an online search, a well-maintained Google Maps listing can give your restaurant a competitive edge, helping you connect with more customers and grow your business in the long run. 

To add your restaurant to Google Maps, create a Google Business Profile (GBP) by visiting Google Business Profile. Provide your business details, verify your listing, and optimize your profile with photos and up-to-date information.

 

Yes, adding your business to Google Maps through Google Business Profile is completely free. Google does not charge for listing a business on its platform.

Ensure your Google Business Profile is complete and verified, with accurate details, relevant keywords, and engaging photos. Regularly update your profile and encourage customers to leave reviews to improve your search ranking.

Go to Google Business Profile, add your restaurant’s details, and complete the verification process. Once verified, your restaurant will appear on Google Maps and search results.

Open Google Maps and search for “restaurants” or use location-based keywords. You can also filter results by rating, distance, and cuisine type.

Your restaurant may not appear if the profile isn’t verified, contains incomplete information, or is newly created. Check your Google Business Profile dashboard for status updates or errors.

No, listing your business on Google Maps through a Google Business Profile is free. However, Google offers paid advertising options through Google Ads.

Create and verify your Google Business Profile, add accurate information, and include relevant keywords. Encourage customer reviews and update your profile regularly to improve visibility.

 

Nikunj

Nikunj is the Communications Lead at Restroworks, a global SaaS platform transforming restaurant operations. He spearheads global branding and B2B marketing efforts across APAC, the Middle East, and the US. With a sharp focus on strategic messaging and content-driven storytelling, Nikunj crafts narratives that position Restroworks at the forefront of the restaurant-tech space.

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