Doha is fast emerging as a global gastronomic destination. From bustling street markets to luxurious hotel restaurants, the city’s restaurant operations are more complex and diverse than ever. To stay competitive and efficient, restaurants increasingly rely on management software solutions designed to manage everything from ordering to inventory, analytics to customer relationship management.
Choosing the optimal restaurant management system in Qatar isn’t just about technology; it’s about enhancing the restaurant’s performance, minimizing errors, maximizing profitability, and ensuring seamless service across multiple outlets.
Let’s explore five standout platforms ideal for Doha’s restaurants: Restroworks, eZee Optimus, Focus e-RMS, Resto, and ORTEZ POS
KEY TAKEAWAYS
- Restaurant management software is essential for streamlining operations, compliance, and customer experience in Doha’s growing F&B market.
- Systems should support VAT compliance, local delivery integrations, and in-country service for reliability.
- Cloud-based point solutions allow remote control, mobile dashboards, and features like single-click stock requests.
- Scalability is vital for businesses with multiple outlets, ensuring centralized menu, pricing, and performance control.
- The right system depends on business size, cafés need simplicity, while chains and hotels benefit from ERP-level features.
What Is Restaurant Management Software?
Restaurant management software refers to digital platforms that help restaurants automate and manage daily operations. These systems typically include:
- Restaurant POS system for billing and order tracking
- Inventory management tools to monitor stock levels
- Table management for seating and reservations
- Staff scheduling and payroll
- Integration with delivery platforms
- Real-time reporting and analytics
Key Features to Look For in Doha
When choosing restaurant software in Doha, it’s important to consider local business needs and regulatory requirements. Here are the top features to prioritize:
- VAT Compliance: Qatar introduced VAT regulations in line with GCC standards. Your management software must support automated VAT calculations and reporting.
- Multi-Outlet Scalability: If you operate multiple outlets, choose a system that allows centralized control with localized flexibility.
- Delivery Integration: Ensure compatibility with aggregators like Talabat, Snoonu, and Rafeeq for seamless order processing.
- Mobile Management: Look for cloud based point solutions that offer mobile dashboards and remote access.
- Local Support: Opt for vendors with a presence in Doha or partnerships with Qatari firms to ensure timely support and deployment.
Featured Solutions for Doha’s Market
Software | Local Support | Key Strengths | Best For |
Restroworks | Global + GCC | Unified platform, 500+ integrations | Scaling brands, cloud kitchens, multi-unit chains |
eZee Optimus | Local (Doha) | Menu mgmt, reservations, mobile ordering | Doha restaurants seeking regional service & growth |
Focus e-RMA | Local + GCC | VAT compliance, ERP-style features | Medium-large chains needing tax compliance |
Resto | Local (Qatar) | QR menus, eco-friendly, digital-first | Modern cafes, tech-enabled outlets |
ORTEZ POS | Global + Qatar | E-menu, KDS, food costing, analytics | Hotels, food courts, multi-outlet operations |
3.1 Restroworks
Restroworks is a globally recognized restaurant management system that’s fully optimized for the GCC region. It offers a unified platform for managing restaurant operations across multiple outlets.
Key Features:
- Unified Restaurant POS System: Streamlined order entry serves dine-in, delivery, and digital channels from one interface.
- Advanced Inventory Management: Real-time tracking, supplier modules, and stock control help maintain optimal inventory, reducing waste and ensuring lasting complete food availability.
- Multi-Location Support: Manage menu pricing, promotions, and performance through one platform for all outlets, a critical feature for Doha-based chains.
- Kitchen Display System (KDS): Improves restaurant operations by sending orders directly to the kitchen, reducing errors and speed of service.
- Real-Time Analytics & Reporting: Access dashboards to monitor sales trends, restaurant’s performance, and labour metrics; empowers data-driven decisions.
G2 reviews: 4.8
Best suited for: Multi-outlet restaurants and enterprise chains in Doha.
3.2 eZee Optimus (by First Source Technology, Doha)
eZee Optimus is a locally deployed, robust restaurant POS system tailored to the needs of eateries in Doha and surrounding cities.
Core Capabilities:
- Focus on Table Management & Menu Flexibility: Easily configure seasonal menus, happy hours, and special pricing, all within the restaurant POS software framework.
- Intelligent Inventory & Stock Management: Real-time updates help reduce wastage, control costs, and maintain ingredients for complete food offerings.
- Chain Management: Oversee multiple outlets from one system—adjust menus, prices, and monitor performance centrally.
- Mobile Ordering App: Manage operations remotely, review orders, and stay connected to all outlets from fingertips.
Best suited for: Restaurants needing reliable local deployment and support.
3.3 Focus e-RMS (by Focus Softnet)
Focus e-RMS is a restaurant management system designed in ERP fashion, offering tax compliance, table management, and inventory control, all essential for a seamless F&B operation.
Key Features:
- Tax-Compliant Billing: Tailored for regulatory adherence, handles VAT, vouchers, promos, and receipt protocols efficiently.
- Comprehensive Table & Order Management: Seamless booking, seating, and order allocation to improve guest experience and staff coordination.
- Loyalty & Promotion Tools: Launch loyalty campaigns, gift cards, and discounts without third-party plugins.
- Real-Time Reporting & Dashboards: Monitor operations, performance, and staff activity from an ERP-level console.
Best suited for: Restaurants and chains that need compliance + enterprise-grade features.
3.4 Resto (by Convergia Consultancy, Qatar)
Resto is a cloud-native restaurant software platform built natively in Qatar, designed for modern diners and digitally driven restaurants.
Strengths:
- Cloud-First Platform: Operates seamlessly from any location with internet access, enabling mobile access to performance dashboards across outlets.
- Online Ordering + QR Menu: Combines front-of-house restaurant POS system with digital ordering tools and contactless menu access.
- Admin Dashboard: Visualize a restaurant’s performance, sales, customer preferences, and workflow efficiency, all in one view.
- Useful for Takeaway, Delivery & Fine Dining: A flexible, digital-first restaurant management system geared toward modern guest expectations.
Best suited for: Cafes, casual dining, and eco-conscious businesses. Its cloud architecture and intuitive UI make it a strong choice for emerging restaurants prioritizing digital-first operations in Qatar.
3.5 ORTEZ POS
ORTEZ POS is part of a broader ERP suite used across Middle East and India, offering fully integrated restaurant POS software with inventory, costing, and multi-outlet capabilities.
Features:
- Scalable POS System Variants: Desktop, mobile, cloud-based, and touch interfaces, to suit traditional and modern setups.
- Restaurant Inventory Management: Set reorder levels, manage multiple stores and supplier logic, all in one restaurant management software.
- Procurement Module: Create quotes, purchase orders, and return management, reducing manual procurement errors.
- Food Costing Module: Calculate recipe cost, labor inclusion, and profitability per dish, essential for menu engineering.
Best suited for: Hotels, food courts, and restaurants needing deep functionality.
INDUSTRY INSIGHT
The Qatar foodservice market is poised for robust expansion, with an estimated valuation of USD 2 billion in 2025 and projected to reach USD 3.09 billion by 2030. This growth reflects a strong compound annual growth rate (CAGR) of 9.11% over the forecast period, driven by rising tourism, evolving consumer preferences, and increased demand for diverse dining experiences.
As Qatar continues to invest in hospitality infrastructure and digital transformation, restaurants are embracing technology to optimize operations and meet changing expectations. This upward trajectory signals significant opportunities for innovation in restaurant management and foodservice delivery across the country.
Choosing the Right System for Your Doha Restaurant
Selecting the right restaurant management system is about aligning technology with your business goals and operational needs. Here are some robust features to consider:
5.1 Business Format & Scale
- Single-location cafés or casual dining spots may benefit from lightweight, cloud-based systems that are easy to set up and manage.
- Expanding chains or cloud kitchens should seek solutions that offer strong scalability, robust analytics, and centralized control.
- High-volume establishments or hotels often require ERP-level features that can handle complex operations, multiple outlets, and detailed reporting.
5.2 Local Support & Compliance
- Restaurants in Doha should prioritize software in Qatar that offers in-country deployment and reliable customer support. Local vendors also understand regional requirements better, including language preferences and integrations with local delivery aggregators.
5.3 Compliance & Finance Needs
- If VAT compliance, loyalty programs, detailed costing, or procurement management are important, choose a system with strong finance and regulatory features built in
5.4 Cloud Flexibility & Remote Control
- A cloud-based point system allows managers to oversee operations remotely, check real-time dashboards, and even place single-click stock requests across outlets, perfect for multi-unit businesses.
5.5 Menu & Ordering Complexity
- Restaurants that rely heavily on digital channels such as QR-based dining, online ordering, or delivery integrations, should prioritize systems that support seamless multi-channel operations.
5.6 Training & Implementation
- Ease of use matters. Systems with intuitive interfaces can reduce staff onboarding time, while feature-rich platforms may require structured training but deliver more robust backend control.
Conclusion
As Doha’s restaurant industry continues to grow, embracing technology is no longer optional; it’s essential. A reliable restaurant management software not only simplifies daily tasks like billing, ordering, and inventory management, but also provides insights that enhance the restaurant’s performance across multiple outlets.
By investing in a scalable, cloud-based solution with strong local support, restaurants can streamline their operations, ensure compliance, and deliver a seamless dining experience. The best system is one that aligns with your business model, adapts to future growth, and empowers you to focus on what matters most, serving complete food with excellence.
Frequently Asked Questions
The best software depends on your needs. In Doha, popular options include Restroworks, eZee Optimus, Focus e-RMS, Resto, and ORTEZ POS. Each offers unique features like inventory management, table reservations, and multi-outlet support.
For small to mid-sized outlets, Resto and eZee Optimus are great choices. For enterprise chains and hotels, Restroworks, Focus e-RMS, and ORTEZ POS provide advanced features and scalability.
A restaurant POS software is a digital system that manages billing, orders, payments, and often integrates with inventory, kitchen, and reporting tools, streamlining overall restaurant operations.
Odoo is an open-source ERP system that includes a restaurant module. It offers features like POS integration, order management, inventory control, and reporting for restaurants looking for customizable solutions.
