COMPARE / Oracle MICROS Simphony
BEST ALTERNATIVE TO ORACLE MICROS SIMPHONY

A POS That’s More Problem Than Solution

Oracle MICROS Symphony comes with enterprise complexity, rigid systems, and unresponsive support—making restaurant operations harder, not easier. Restroworks is built by restaurateurs, for restaurateurs. Our cloud-based enterprise platform is intuitive, flexible, and backed by 24/7 global support – so you can focus on running your restaurant, not fixing your tech.

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⭐️ 4.8 on G2

G2 Rating

⭐️ 4.8 on Capterra

Capterra Rating

TOP BRANDS THAT SWITCHED FROM ORACLE MICROS SIMPHONY TO RESTROWORKS

The rollout of Restroworks into our restaurant division has been seamless and relatively pain-free. We feel we are now better equipped to embrace the digital and omni-channel world, now that we have partnered with Restroworks.

★★★★★
Duncan Muir,
Senior Director-F&B and Retail, Cafe Bateel

Thanks to Restroworks we have been able to achieve the speed and scalability we wanted. We are also able to understand what our customers want and cater to their needs better.

★★★★★
Bhupender Nath
Founder and Managing Director, Tresind

No matter where I am in the world, I don’t have to call anyone to get the real-time updates on stock inventory anymore. The managers on my team, and I are always on top of our operations. We have elevated customer experience and operations at Sbarro with Restroworks.

★★★★★
Akshay Balwani
Director, Upper Crust Foods Pvt. Ltd, Sbarro
Why restaurants are switching from
Oracle MICROS Simphony to Restroworks

Faster, more responsive support

Oracle MICROS Simphony’s slow and often untrained support can leave you stranded during critical moments. Restroworks offers 24x7 expert support, ensuring you’re never left without answers. Our onboarding specialists and technical teams are always just a call or click away.

Faster Support

Seamless Third-Party Delivery Integration

Managing third-party delivery integrations with Oracle MICROS Simphony can be clunky and unreliable, leading to order errors and delays. Restroworks ensures seamless integration with top delivery platforms, providing real-time syncing and accurate order tracking.

Seamless Third-Party Delivery Integration

No hidden costs or heavy maintenance

Oracle MICROS Simphony users often face unexpected charges and cumbersome system maintenance. Restroworks is transparent with pricing and provides a lightweight, easy-to-maintain solution that doesn’t compromise on performance or scalability..

No Hidden Costs

Flexible, Real-Time Menu Management

Oracle MICROS Simphony makes it difficult to customize menus. This slows down order processing and creates inefficiencies. Restroworks offers flexible menu management, allowing seamless modifications and real-time updates for a smoother ordering experience.

Flexible Menu Management

Oracle MICROS Simphony woes: Real customer reviews

 

FEATURE COMPARISON

Unmatched technical superiority

Review Criteria Restroworks Oracle MICROS Simphony
G2 Star Rating ⭐️4.8 3.4
Capterra Star Rating ⭐️4.8 4.2
24/7 Support Check X
Complete Implementation Support Check X
1 Month Satisfaction Guarantee Check X
Offline Functionality Check X
Customizable Configurations Check Limited
Training & Resources Check Limited
Integrations 500+ Integrations Limited
User-Friendly Interface Intuitive Complex
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G2 GRID COMPARISON

Customer love that speaks volumes


Customer Case Study


Moved from Oracle to Restroworks for real-time control across regions

Café Bateel was expanding fast across the GCC but struggled with operational silos and lack of real-time data while using Oracle. They switched to Restroworks to unify their POS and back-of-house workflows, enabling centralized control, real-time visibility, and smooth outlet coordination.



Read the Full Case Study>


Customer Case Study


Switched from Oracle to Restroworks for fine-dining efficiency

Trèsind’s focus on experiential fine dining was hampered by the limitations of Oracle’s legacy tech. With Restroworks, they now run leaner FOH and BOH operations, deliver faster service, and ensure their tech matches the innovation happening in the kitchen.



Read the Full Case Study>


Customer Case Study


Dropped Oracle for Restroworks to scale QSR operations with speed

Sbarro needed fast, reliable tech to support rapid growth across India—but Oracle’s systems were slowing them down. Restroworks helped them automate processes, reduce manual dependency, and gain real-time insights, all while supporting high-volume QSR demands.



Read the Full Case Study>

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Customer Case Study


Moved from Oracle to Restroworks for real-time control across regions

Café Bateel was expanding fast across the GCC but struggled with operational silos and lack of real-time data while using Oracle. They switched to Restroworks to unify their POS and back-of-house workflows, enabling centralized control, real-time visibility, and smooth outlet coordination.



Read the Full Case Study>


Customer Case Study


Switched from Oracle to Restroworks for fine-dining efficiency

Trèsind’s focus on experiential fine dining was hampered by the limitations of Oracle’s legacy tech. With Restroworks, they now run leaner FOH and BOH operations, deliver faster service, and ensure their tech matches the innovation happening in the kitchen.



Read the Full Case Study>


Customer Case Study


Dropped Oracle for Restroworks to scale QSR operations with speed

Sbarro needed fast, reliable tech to support rapid growth across India—but Oracle’s systems were slowing them down. Restroworks helped them automate processes, reduce manual dependency, and gain real-time insights, all while supporting high-volume QSR demands.



Read the Full Case Study>

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Next
MIGRATING TO RESTROWORKS

Switching to Restroworks is as easy as 1-2-3

Get a dedicated onboarding manager

With Restroworks, you're never on your own. Our expert onboarding team will work closely with you to create a personalized setup that aligns with your restaurant’s unique menu, operations, and culture.

Complete implementation
support

From day one, we ensure everything is up and running smoothly. Our team handles the entire menu setup, integrations, and customization to ensure a smooth transition without disrupting your restaurant's daily flow.

Lead with a range of award-winning support

Restroworks offers 24/7 support, best-practice guidance, and a wealth of online resources. Plus, our Restroworks Academy provides training for your entire team, ensuring they have the knowledge and skills to succeed, no matter their role.

Rescue me from Oracle MICROS Simphony

FAQ ON RESTROWORKS VS ORACLE MICROS SIMPHONY

Everything you need to know

Have a question we didn’t answer? Contact us>

What is Restroworks?

Restroworks is a next-generation restaurant management platform that streamlines your operations, elevates the guest experience, and drives sustainable growth. Our cloud-based, all-in-one solution unifies every facet of your business for unrivaled efficiency.

What’s Restroworks’ philosophy on restaurant success?

We believe every restaurant deserves a powerful yet simple tech partner. Our mission is to empower restaurants to overcome challenges and flourish by simplifying complex processes with intuitive, scalable technology.

Is Restroworks suitable for small and mid-sized restaurant businesses?

Absolutely. Whether you’re a small local diner or a growing chain, our flexible pricing plans are designed to scale with your business, ensuring both affordability and room to grow.

What kind of support does Restroworks provide?

We’re here around the clock. Enjoy 24/7 expert support, personalized onboarding assistance, and access to the Restroworks Academy—a comprehensive resource offering training and best practices to help your team succeed.

What integrations does Restroworks support?

Restroworks connects effortlessly with top payment processors, delivery aggregators, loyalty programs, and marketing tools—allowing you to manage every aspect of your restaurant from a single, unified platform.

Can I migrate from Oracle MICROS Simphony to Restroworks?

Absolutely. Our streamlined migration process, backed by a dedicated onboarding team, ensures a smooth and hassle-free transition with minimal disruption to your daily operations.

How does Restroworks ensure a seamless onboarding process?

Every restaurant gets a dedicated onboarding manager who customizes your setup and provides comprehensive training for your staff. We’re with you every step of the way to ensure a seamless and successful transition.

Why do restaurant owners love Restroworks?

Owners love our complete, reliable, and user-friendly solution that simplifies operations and fuels growth. With Restroworks, you can focus on delighting customers and building a thriving business.

Will my staff love Restroworks?

Definitely. Our intuitive interface minimizes training time and errors, while features like offline mode keep operations running smoothly—even during connectivity hiccups—ensuring your team enjoys a more efficient workday.

Streamline your operations with Restroworks

Make your restaurant prosperous with our cloud based restaurant management software.
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