Queue management

Managing rush hours and long queues was never this easy

Make the customer experience a breeze, even before they step into your restaurant.

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Trusted by 20,000+ restaurants globally

Let customers savor their moments and skip the lines.

3X

 Faster implementation & migration

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80%

Cost saving in inventory control

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20%

 Improvement in operational efficiency

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2X

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customer satisfaction

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Why leading restaurants are moving to Restroworks

Live table occupancy

View the status and assign tables to customers in real time.
  • Real-time status updates for efficient table management.
  • Assign tables swiftly for optimal customer satisfaction.
  • Enhance service by monitoring and controlling seating instantly.
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Restaurant staff using reservation management app

Seamless link with POS

Customers assigned to tables automatically reflect on your POS.
  • Seamlessly sync table assignments with your restaurant's POS system.
  • Eliminate manual data entry, ensuring accurate and efficient service.
  • Increase operational efficiency with automated table assignments.
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View of Restroworks table layout for fine dine restaurants

Alerts and communication with ease

Effortlessly inform customers through SMS or Email.
  • Automated alerts for waitlist status and reservation details.
  • Use the medium of your choice, be it texts or Email.
  • Reduce no-shows or late-shows by keeping customers informed.
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Graphical representation of alerts and communications through Restroworks

Queue from anywhere

Allow customers the convenience to join a queue from anywhere.
  • Customers can join the queue remotely, thus reducing wait times.
  • Offers customers the freedom to plan their dining experience at their convenience.
  • Optimizes restaurant operations and ensures a smoother, more organized service.
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Graphical representation of Restroworks queue management

Integrated with your website

Our system can integrate with your website to take bookings.
  • Allow seamless booking through the restaurant's website with information fields of your choice.
  • Offer customers an easy way to make reservations.
  • Provide instant availability information for diners.
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Restaurant staff using reservation management module

Integrate with tools of your choice

400+ Global integrations at your fingertips.

Ready to transform your restaurant? Request a Restroworks demo!

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Industry Rating

Restroworks is the
leading enterprise restaurant management software, empowering businesses to improve efficiency and focus on what matters the most: serving great food.
Users love us G2 badge for Restroworks
Best usability restaurant management software awarded by g2 in 2023 fall
High Performer Restaurant Management Software awarded by G2 in 2023 Fall
Restaurant Management software momentum leader awarded by G2 in 2023 Fall
Restaurant Management software leader awarded by G2 in 2023 Fall
Best Result Restaurant management software awarded by G2 in 2023 Fall
Easiest setup restaurant management software award by G2 in 2023 Fall
Most implantable restaurant management software award by G2 in 2023 Fall
Restaurant management software awarded best meets requirements by G2 in 2023
Restroworks awarded easiest to use restaurant management software by G2 in 2023 Fall
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Ease of Use

Easy to use, powerful restaurant management software.

(8.9 industry avg)
Source: G2

Quality of Support

Enterprise-grade support, tailored to your business needs.

(8.4 industry avg)   
Source: G2

Ease of Setup

Restroworks is easy to implement and use, even for the most complex restaurant operations.

(8.8 industry avg)   
Source: G2

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The rollout of Restroworks into our restaurant division has been seamless and relatively pain-free. We feel we are now better equipped to embrace the digital and omni-channel world, now that we have partnered with Restroworks.

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Duncan Muir

Senior Director – F&B and Retail, Café Bateel

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Casual
Dining
20+
Outlets
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With Restroworks you get

Hardware agnostic

Manage your restaurant queues on the move or on the desk, on a device of your choice.

Reduce costs

Engage fewer staff to manage queues, saving resources on labor costs.

Increase staff efficiency

Allow your staff to focus on serving customers instead of managing queues.

Linked with CRM

Use customer details from their bookings to expand your customer database.

Delight your patrons

Customers appreciate being treated fairly and served on time.

Restroworks has a wide range of additional
capabilities, designed to meet your every need.

Kitchen Display system in a restaurant

Kitchen Display System

Elevate your kitchen efficiency with Real-Time KDS for error-free, prompt service

Know more
Restaurant Staff inspecting the inventory manually

Inventory Management

Enhance your inventory control, reduce waste and boost profits through real-time insights.

Know more
Restaurant staff holding a tablet

Cockpit app

Your restaurant's pulse, in the palm of your hand: the cockpit app for mobile analytics.

Know more

Frequently Asked Questions

How does Restroworks' queue management system work for restaurants?

The system is integrated with your restaurant’s website, enabling easy bookings and providing instant availability information for diners.

What are the key benefits of using Restroworks' queue management system?

The advantages include automated alerts for waitlist status and reservation details, reducing no-shows or late-shows by keeping customers informed. It optimizes restaurant operations, ensuring a smoother, more organized service.

How does Restroworks' queue management system improve customer communication?

The system provides automated alerts and communication through SMS or email. This keeps customers informed of their status and reduces the likelihood of disappointed customers. It also offers the convenience of joining a queue from anywhere.
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