How Bird Foods Enhanced Operational Efficiency and Reduced Food Cost with Restroworks

About Bird Foods

Bird Foods, founded by Rahul Sehgal in 2012, started with airport lounges—beginning in Bangalore and expanding to Bhubaneswar, Dehradun, and Calicut. It now operates QSRs and food courts with brands like Indian Stories, Spice Nama, Kaching, EatCo, and Fredo Coffee.

“Restroworks has helped us from billing to backend reporting. It’s user-friendly, supports recipe management, and optimizes warehouse operations. We’ve reduced prep time, improved cost control, and scaled operations with confidence.”
- Rahul Sehgal, Business Head, Bird Foods
The Challenge
Controlling Cost and Managing Multi-Brand Expansion Across Locations

With rapid growth and a portfolio of diverse food brands, Bird Foods encountered key operational challenges:

  • Inconsistent cost control due to scattered inventory and recipe adherence.
  • Lack of visibility across warehouse and outlet-level consumption.
  • Time-consuming reporting processes affect decision-making.
  • Manual dependency in forecasting raw material procurement.
  • High kitchen prep time is impacting QSR turnaround expectations.
  • Training difficulties due to complex systems across multiple outlets.
Restaurant staff using point of sale interface
The Solution
End-to-End Restaurant Operations Platform with Restroworks

Restroworks enabled Bird Foods to streamline operations across 13+ outlets by providing a unified platform covering billing, inventory, analytics, and kitchen operations:

  • Centralized Recipe and Inventory Management - Real-time tracking of stock levels and automated alerts on low-stock items reduced manual checks and optimized warehouse replenishment.
  • Cockpit Mobile App for Real-Time Monitoring - Frequent tracking of hourly sales, outlet performance, and comparison against previous days improved business visibility.
  • Variance Reports for Cost Control - Standardized recipe adherence ensured that ordered, prepared, and sold quantities matched, helping reduce wastage and pilferage.
  • Forecasting for Procurement Optimization - Consumption trends informed purchase decisions, enabling better vendor negotiations and reduced overstocking.
  • KDS Integration - Reduced kitchen prep time from 15 to 13 minutes within one month by streamlining order visibility and kitchen workflows.
  • User-Friendly Interface - Simplified onboarding and daily operations for both FOH and BOH staff. System-managed pricing and recipe updates minimized manual intervention.
Restaurant staff using point of sale interface
The Measurable Impact

Standardization, Cost Control, and Scalable Growth

  • Reduced Food Wastage and Pilferage - Recipe-linked variance reports enabled precise tracking, improving food cost control.
  • Optimized Procurement with Forecasting - Identification of high-moving items supported strategic bulk purchasing and vendor price negotiation.
  • 2-Minute Reduction in Kitchen Prep Time - Faster food delivery improved QSR efficiency and customer satisfaction.
  • Streamlined Warehouse and Commissary Operations - All outlets are linked to a central system, eliminating guesswork in ordering and stock maintenance.
  • Operational Efficiency with Lower Manpower Dependency - Automated alerts and dashboards reduced the need for manual oversight.
  • Scalable Brand Rollout - Support for new outlets and brands with minimal training and setup time.

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The Future of Bird Foods

Bird Foods plans to expand to 20 outlets by the end of FY24 and 50 by 2026. With the launch of Fredo Coffee, the brand aims to deliver high-quality Arabica-based beverages and food at affordable prices across highways and corporate hubs. Restroworks will continue to play a central role in supporting this expansion through consistent operations and real-time control.

Conclusion: Technology-Led Growth and Profitability

Restroworks has enabled Bird Foods to scale its multi-brand operations while maintaining strong control over cost, consistency, and turnaround. With integrated reporting, inventory, forecasting, and kitchen tech, Bird Foods is positioned to expand efficiently across formats and geographies.

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